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Own the Power of Conversational GROWTH

Snypto gives you all the tools to manage conversations, build relationships and delight your customers from one place.

Used by 15000+ organizations worldwide

Omnichannel support center

Snypto connects with popular customer communication channels like Email, Website live-chat, Facebook, Twitter, WhatsApp, Instagram, Line, etc. This helps you deliver a consistent customer experience across channels – from a single dashboard.

 

Smart Automations With ChatGPT

Build No Code AI Agents with ChatGPT and DialogFlow to improve Productivity, Sales and Customer Satisfaction

Connect OpenAI API and use AI Assist to improve Agents performance

Reply suggestions

Reply suggestions provide agents with suggested replies based on the conversation history. These suggestions can help agents respond quickly and accurately to customer queries.

Fix spelling and grammar

AI Assist can fix spelling and grammar errors in the agent’s current draft, ensuring that the customer receives a professional and accurate message.

Expand

AI Assist can expand on the agent’s current draft, providing additional information and context to the customer.

Shorten

AI Assist can shorten the agent’s current draft, simplifying the message and making it easier for the customer to understand.

Change message tone to friendly

AI Assist can change the tone of the agent’s current draft to make it more friendly and approachable.

Use formal tone

Alternatively, AI Assist can adjust the tone of the agent’s current draft to make it more formal and professional.

Simplify

AI Assist can simplify complex language and concepts, making the agent’s response easier for the customer to understand.

Summarize

AI Assist can summarize long messages from the customer, providing a brief and concise summary for the agent to review. This feature is only available in private editor.

 
 
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Customer engagement made easy

Snypto enables your team to be more productive, faster, and collaborate without switching apps.

Agility in implementation

Easy to use, proven and ready-to-use templates, extended support, and pre-configured setup guides.

All centralized

Don't miss any conversation. Use the main customer service channels, on desktop or mobile.

No code. Automations, conditions, and rules in your hands.

Integrate with your current systems without the need for development or support from our side.

Customize the journey intelligently.

Get more data, enrich useful information to serve your customer, and automate personalized journeys.

Be in charge of everything that comes before and after customer conversations

We put your needs first. That is what keeps us going.

Loved by small and big teams, alike

“Snypto serves as a critical tool that helps us have real-time conversations with our donors and address questions in that not only drive conversation but donor satisfaction.”
James Taylor
(CEO) - TechNova Solutions
“I love Snypto for creating an open-source customer engagement tool 🤯. Open source is really helping businesses thrive for free. Respect.”
David Clark
“Snypto offers us the ability to customize the omnichannel experience the way we want it, as opposed to other players. Plus: the Snypto team is always available to help. All I need to do is drop a message; they readily respond to any queries we ask.”
William Brown
(COO) - LibertyFusion Industries
“Snypto is so much better than Zendesk.”
Jessica Wilson
Senior Project Manager - PrimeWave Labs
“I'm totally in love with Snypto. Customer service is uniformly awful without the right tools helping experts exceed expectations. This open source system doesn't just rival the likes of Zendesk. It trumps them - easily.”
Matthew Reed
“Snypto is great! Using them for our startup VideoTouch and I'm very satisfied! Great open source alternative of Intercom, Crisp, and other expensive chats for websites. 😎”
Daniel Scott
(CIO) - InfinityStream Technologies
“Open-source omnichannel customer support rails app that kicks ass. Setting it up was pretty easy; there's a docker-compose.yaml.”
Brian Mitchell
Chief Innovation Officer (CIO) - InfinityStream Technologies
“Just switched to Snypto from Intercom. Feels amazing. Save money + reply in Slack + just as sleek. Previously also used Tawkto (shabby) and HelloTalkApp (pricy).”
PhoenixPulse Industries
“Snypto is my current favorite open source project.”
Alexander Hill
“What Discourse is to forums, Snypto is to chats. We’ve grown about 10X during our time with Snypto. Especially the chat widget makes it very easy to get feedback. I've used Intercom before this. We chose Snypto because of its feature set. Intercom is super expensive, and more of a marketing tool. We wanted a useful chat tool and found Snyptot be extremely helpful.”
Ethan Nelson
Vice President of Human Resources - HorizonTech Solutions
“We embedded Snypto live chat on our website and web app. Whenever people are stuck using our software, they can quickly reach out and we can quickly help them. Moreover, we can see where these customers are currently – the website or the web app. Also, being able to upload images and exchange information is very useful. Having persistent chat history is also very helpful, as I can pick up any conversation again.”
Benjamin Walker
Sales Manager - MetroPulse Enterprises

Solve custom support use cases using our APIs

Easily extend Snypto with custom integrations. Choose from a rich set of developer APIs and never be limited by platform features.

Customer interaction, on the GO

Snypto for mobile enables you to browse conversations, reply to messages and collaborate with your team. Now available on Android and iOS.

Try Snypto Now!