Yes, you can get refunds for all Cloud plans. We will refund you the amount based on the cancellation date. If you have any questions, drop us an email at [email protected].

You can upgrade your plan by going to Settings -> Billing. You will be able to see the available plans and upgrade to the desired plan as well as see the previous invoices.

Snypto is hosted on the Heroku. The servers are based in the US. If you need to know more about the data storage and compliance, please reach out to us at [email protected]

Yes, we offer the Startups plan free of cost for open source projects. Contact us at [email protected] with the details to the project to receive this discount.

Your data belongs to you. You can always export your data from chatwoot.com. Please get in touch with [email protected] for more instructions.